EGYM Is Expanding Its Customer Success Training to Include the EGYM Education Portal

EGYM’s customer success model, including its popular on-site training and continuing education programs for trainers and staff, is receiving a comprehensive, innovative upgrade: the brand-new EGYM Education Portal, set to go live at the beginning of 2025. This digital learning portal was developed to maximize the success of any health and fitness facility using the EGYM ecosystem.

The EGYM Education Portal combines detailed courses and digital learning activities that participants can complete anytime and anywhere. Regardless of whether you are an EGYM beginner or an expert, the learning materials and courses on the EGYM Education Portal are designed to help trainers and staff get the most out of the EGYM ecosystem.

Dana Milkie, General Manager of EGYM North America; “At EGYM, we have always recognized that continually providing education to our operators and their staff is a must in helping them succeed. The EGYM Education Portal is the next evolution of our commitment to delivering training that helps clubs differentiate their brand against competition.”

Continuous training support for every facility. Enthusiastic and informed staff are the foundation for a successful health and fitness facility. The core of new customer training begins onsite. EGYM experts familiarize trainers and staff with EGYM solutions and best practices and take them to a new level regarding efficient everyday processes that include the EGYM ecosystem. They assist staff with essential product and onboarding information and help trainers regain time for their core competencies. Now with the EGYM Educational Portal, there is the option of decentralized club training for new hires and continued education for existing ones providing 24/7 support to the health and fitness facility.

EGYM Education Portal: Training your staff has never been so…

…convenient: training independent of time and place. Your staff learns at their own pace with simple 24/7 access to online training courses.

…effective: staff will become more skilled in communicating the benefits of the EGYM Ecosystem through learning from operational best practices.

…sales boosting: by enhancing knowledge, your staff can more effectively market and run your facility. Creating higher member satisfaction and ultimately increasing revenue.

Click to get a first look at the new EGYM Education Portal:

https://egym.com/us/educationportal