FLiiP, the smart gym management and CRM platform for commercial gyms, has launched FLiiP Intelligence: a suite of AI built across the FLiiP platform to help operators act before problems happen, not after. The suite was unveiled live on July 8 during the company’s first FLiiP Intelligence launch webinar, attended by hundreds of gym operators across North America.
“Most gym software was built to manage billing, not to help you grow. Operators are sitting on data they can’t act on, losing members they had signals to save, and spending staff time on work that should be automated,” said David Bourbonnière, CEO of FLiiP.
“FLiiP Intelligence changes the timing. It helps you decide what to do next, not just show you what already happened, whether you run one club or twenty. That’s what a smart platform looks like in practice.”
What FLiiP Intelligence includes
Advanced Analytics: Ask your business a question and get insights you couldn’t get otherwise, no data team and no spreadsheets. Operators prompt their data in plain English, build their own dashboards, see every location in one view, and get answers that would otherwise take hours.
AI Churn Predictor: Know which members are about to leave before they do. Developed with Google AI and the Vector Institute, it flags at-risk members, explains why in plain language, and drafts personalized retention outreach in the gym’s voice. In internal testing it reached roughly 80% accuracy; for a 500-member gym cutting churn by 20%, that protects about $72,000 a year.
AI Receptionist: Your front desk never closes, never misses a call, never loses a lead. Currently in beta, this voice AI answers inbound calls 24/7, books tours, and captures leads in the CRM, saving an estimated 400 minutes of staff time a month.
AI Conversation: Every missed message is a missed sale. AI Conversation brings SMS, email, and social into one inbox and replies instantly and in context, in the gym’s brand voice.
AI Reputation: Reputation management on autopilot. It responds to Google reviews in the gym’s voice in English and French, requests reviews from happy members, and benchmarks the gym against competitors.
A platform built for the modern gym
FLiiP Intelligence spans two branches: Advanced Analytics, to see what you couldn’t before and decide what to do, and FLiiP AI Agents, to automate what used to take hours and protect every dollar. Everything is built into FLiiP, so operators use it without switching tools or adding headcount. Because FLiiP already runs the whole gym, the AI works from a complete view of the business, not disconnected pieces.
“Smarter doesn’t mean more complicated, it should make your day simpler,” added Bourbonnière. “We built this for operators, not engineers.”
For more information, explore https://myfliip.com/ and reach out to us.
FLiiP is the smart gym management and CRM platform for commercial gyms, the smart way to run your gym, not just manage it. FLiiP helps operators grow revenue, protect membership, and simplify day-to-day work through one integrated platform that combines gym management, CRM, marketing automation, payments, and AI-powered intelligence. FLiiP serves thousands of gym operators across North America. Learn more at myfliip.com.
sundas.iqbal@myfliip.com
FLiiP
